Privacy Policy Statement

Your privacy matters to us. This policy explains how we collect, use, and protect your information when you interact with invastoroa.

Information We Collect

We collect only what is necessary to provide and improve our services.

• Basic contact details submitted through enquiry forms, including your name, email, and phone number.
• Information about your communication preferences and feedback you share with us.
• Technical data such as browser type, device, and usage patterns for analytics purposes.
• Other information you voluntarily provide during consultations or support requests.

How We Use Your Information

We use your information to deliver services, respond to enquiries, and enhance your experience.

• To communicate with you regarding your enquiries and provide requested services.
• To improve our website functionality and understand how visitors interact with our content.
• To support internal operations, including analytical reviews and process improvement.
• To comply with legal obligations and ensure data security.

Legal Basis for Processing

We process your data in accordance with Australian privacy laws.

Processing is based on your consent, our contractual obligations to you, and legitimate interests in providing and improving services.

Sharing Information

We do not sell your personal information. Data is shared only as necessary to deliver services or meet legal requirements.

• With trusted service providers who help us operate our website and deliver services, under confidentiality agreements.
• Where required by law or to protect our legal rights and interests.
• With your explicit consent in specific situations, such as connecting you with a specialist advisor.

Data Security

We use secure systems and protocols to keep your information safe. Access is limited to authorized personnel, and data is managed in accordance with Australian privacy regulations. We regularly review and update our practices for ongoing security.

Your Rights

You have control over your information and may exercise your rights at any time.

• Request access to your personal information held by us and receive a copy on request.
• Request corrections or updates to ensure your information is accurate and current.
• Withdraw your consent to data processing, where applicable, and request deletion of your data.
• Contact us with questions or concerns about data use or your privacy rights.

Cookies

Our website uses cookies to improve your browsing experience and support website performance. You can manage cookie preferences at any time.

View Cookie Policy View Cookie Policy

Contact Us

For questions about this policy or your data, contact us via the details below. We are committed to addressing your concerns promptly.

Changes to This Policy

We may update this policy as needed. Any changes will be posted on this page with the updated date.